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  • Profile Image

    Files I uploaded through my Weebly website could not reach to DropBox

    Asked by formulative on March 27, 2016 at 02:32 AM

    I have re-integrated a few times but still the files could not be found in the DropBox folder. Please help!

    Page URL:
    http://www.affordablefilmedit.com/index.html

    Screenshot
    dropbox through integrated times in
  • Profile Image
    JotForm Support

    Answered by Nik_C on March 27, 2016 at 06:58 AM

    Has this happened every time you tried to upload files or there were some successful uploads?

    Have you checked the location where you store the files uploaded through your form? You can set this up on the dropbox integration wizard. 

    Hope it helps.

  • Profile Image

    Answered by formulative on March 27, 2016 at 07:44 AM
    I had some success back in Dec last year. However this happened every time i tried to upload files in March.
    Yes. I did check the location where i store the files uploaded through my form form. But nothing there (actually nothing anywhere in my Dropbox).
    Sent from my iPhone
    ...
  • Profile Image
    JotForm Support

    Answered by Nik_C on March 27, 2016 at 08:28 AM

    We're sorry, but we have some technical difficulties with DropBox integration, our developers are already aware and they are working on fixing this problem as soon as possible.

    Thank you for your patience

  • Profile Image
    JotForm Support

    Answered by EltonCris on March 27, 2016 at 06:39 PM

    This is now fixed. Kindly check.

    There was a problem with Dropbox older API which breaks the integration and one of our developers has fixed it just now.

    Our tests confirmed that it is working now.

    Thank you!