- RodneyGillisAsked on February 29, 2012 at 05:29 AM
I have had three forms submitted to me - i have my notifications set up so that i only receive notification once payment has been authorised however there is no record on our World pay account of having received these payments
- JotForm SupportliyamAnswered on February 29, 2012 at 06:50 AM
Hello RodneyGillis, can you share with us the URL of the form in issue?
- RodneyGillisAnswered on February 29, 2012 at 06:56 AM
- RodneyGillisAnswered on February 29, 2012 at 07:01 AM
liyam - this is linked to the previous thread of 22 Feb
- JotForm SupportliyamAnswered on February 29, 2012 at 07:38 AM
I see. Thank you for the details and we apologize for this delay. I have submitted a ticket to the development team, including the details from the other thread.
Thank you for your patience.
- serkanAnswered on March 01, 2012 at 10:11 AM
Apperently, we were missing cancelled requests. It's fixed now.
Thank you for reporting.