What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Design not saved

    Asked by Luuk  on March 27, 2016 at 05:57 AM

    I have lost my design a few times already. When I watch the form in the browser it is saved automatically before preview starts and the form looks ok in the browser. When I return to the form I can make changes and it will work ok. When I don't work on the form for some time the design is missing the extra pages I made and have previewed already (so they were saved automatically) Can I save the form locally because I want to be sure it is not lost?

    P.S., Also when I open the form from "my forms" the saved date indicates it was just saved but when opened it is only the one page form and the rest is missing.

     

    Best regards,

     

    Luuk

     

    saved My Forms preview and
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    JotForm Support

    Answered by Mike_G on March 27, 2016 at 07:25 AM

    First, to review the changes that were made on your form, you can always visit its Revision History.

    How-to-View-Form-Revision-History

    Now, to disable auto-save from your form builder page, you can change it by following the instruction on this guide, How-to-Disable-Auto-Save.

    Please be advised that even if the Auto-save is turned on, you can still click the save button even if it says, "Saved" already or not. I would advise, just to make sure, every time you made any changes to your form, you should always click the "Save" button after.

    Please feel free to let us know how else can we be of assistance. Thank you.