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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Form not showing in Mautic

    Asked by ToolsService on March 27, 2016 at 08:03 AM

     

    to enter the source code at the place where the requested page is blank, as in the image below

    integrate source form not showing mautic embed form
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    JotForm Support

    Answered by Jan on March 27, 2016 at 08:37 AM

    Please use the Embed script code or the Iframe code instead of the form full source code. Please refer to these guides:

    Adding-a-Form-to-a-Web-Page

    Getting-the-Form-iFrame-Code

    Hope that works. Thank you.

  • Profile Image

    Answered by ToolsService on March 27, 2016 at 09:44 AM
    It features the same mistake
    2016-03-27 9:36 GMT-03:00 JotForm :
    ...
  • Profile Image
    JotForm Support

    Answered by Jan on March 27, 2016 at 11:19 AM

    Can you please try using iframe method without the script.

    <iframe id="JotFormIFrame" onload="window.parent.scrollTo(0,0)" allowtransparency="true" src="https://form.jotform.com/123456789101112" frameborder="0" style="width:100%; height:539px; border:none;" scrolling="no"></iframe>

    <script type="text/javascript">window.handleIFrameMessage = function(e)
    {..........................................</script>

    If it is still the same, then please share the URL of the webpage where the form is embedded so that we can investigate. Thank you. 

  • Profile Image

    Answered by ToolsService on March 27, 2016 at 11:44 AM
    I put exactly as described
    the iframe and another attempt put the scrip
    none worked :(
    2016-03-27 10:33 GMT-03:00 Tools Service :
    ...
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    JotForm Support

    Answered by Jan on March 27, 2016 at 01:41 PM

    Can you please provide the URL of the page?

    It seems that you are putting it in the wrong location. Based on the screenshot, you are trying to embed it on a "Form" section and not on the "Landing Pages" section.

    It will not work if you put it the Form section because I think Mautic uses that function in order for their users to create their own forms inside Mautic.

    You can embed JotForm forms in "Landing Pages".

    In the page editor, you'll see a "Source" button. Click it so the Source editor will appear.

    Paste the embed script code in the body element.

    Hope that helps. Thank you.

  • Profile Image

    Answered by ToolsService on March 27, 2016 at 02:44 PM
    It works with iframes!
    Thanks, but installing the lading page option can not redirect the pages
    according to the reactions of users.
    Is there any pop option pup in JotForm when the user attempts to close the
    page redirecting the User to another page?
    2016-03-27 14:40 GMT-03:00 JotForm :
    ...
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    JotForm Support

    Answered by BDAVID on March 27, 2016 at 03:04 PM

    No there ins't, you may contact Mautic support to accomplish that in your page: https://www.mautic.org/community/index.php/conversations/support 

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    Answered by ToolsService on March 28, 2016 at 12:45 PM
    Ok, very thanks! :)
    2016-03-27 16:02 GMT-03:00 JotForm :
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