What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Form not found, form is disabled

    Asked by HermanoAmador on March 27, 2016 at 10:11 AM

    Olá Bom dia,

    Estava editando um formulário que uso há meses e, ao tentar visualizar, uma mensagem diz que ele está indisponível. O que faço?

    Page URL:
    https://form.jotformz.com/53365953969676

    Screenshot
    form not found form is disabled disabled form language autosuspended
  • Profile Image
    JotForm Support

    Answered by Jan on March 27, 2016 at 11:30 AM

    Your account was autosuspended. The phishing detector tool is the one responsible for suspending malicious accounts or forms. It is possible that the reason is because of the language on the form.

    I will now re-activate your account. However, in order to avoid this incident on happening again, please re-create your forms in an English language. After re-creating them, you can use the language tool to select a default language. Here's a guide on how to make your form multilingual.

    Thank you.