My forms are disabled

  • imants
    Asked on March 27, 2016 at 1:36 PM

    Good afternoon.

    When trying to view my forms, I get an error that Says "Form Not Found. This form is disabled."

    Could you please let me know what I can do to re-enable my forms?

     

     

     

    Many thanks!

  • Kiran Support Team Lead
    Replied on March 27, 2016 at 2:26 PM

    I see that the account is auto suspended by our anti-phishing system which is strict to scan each form to calculate the probability of phishing activities. I've checked the forms in your account and see that they are normal and clean. I've now activated your account and you should be able to view the forms. Sorry for the inconvenience this may have caused. 

    If you need any further assistance, please let us know. We will be happy to help.