My forms are all disabled!

  • ccfc2
    Asked on March 27, 2016 at 2:11 PM
  • David JotForm Support Manager
    Replied on March 27, 2016 at 2:46 PM

    We apologize for the inconvenience, your account is activated now. It was suspended by our phishing detector system, because of the forms made in French language. This tool is no updated to scan in this language, please check this thread and apply the workaround suggested to avoid this from happening again: 

    http://www.jotform.com/answers/447134-Form-in-Arabic-language-suspended- 

  • ccfc2
    Replied on April 4, 2016 at 5:58 PM

    Our forms are suspended again. I just made the language preference change so if you could kindly reactivate the forms I would appreciate it. 

     

    Thanks

  • David JotForm Support Manager
    Replied on April 4, 2016 at 7:21 PM

    We apologize for the inconvenience, our developers have implemented a feature on this tool, in order to white-list good forms made in different languages, and this has been applied to yours, so your forms should not be suspended anymore. Let us know if you need more help.