Re: Notification of form submission/ payment

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    Asked on February 29, 2012 at 06:26 AM

    i have received notification that forms have been completed/ submitted however a number have required payment, which has not been made.  I have contacted Worldpay who have confirmed that the person filling in the form has entered details on the payment page, but have not attached payment - their hunch at the minute is that the applicant clicks 'cancel' and that in doing so that prompts your notification process to kick in - any thoughts?

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    Answered on February 29, 2012 at 08:20 AM

    Hello RodneyGillis.  Replying here to confirm receipt of your question.  A ticket has already been submitted to the development team.  They will look into your case as soon as possible.

    Thank you for your patience and we apologize for your inconvenience.