Why I'm not receiving notifications ?

  • Profile Image
    Asked on March 27, 2016 at 04:17 PM

    Hey Jotform Folks:


    We for some  reason are not receiving notification emails for the following form:


    40676843724967  Please check on this and get back with me as soon as possible thanks

  • Profile Image
    Answered on March 27, 2016 at 05:14 PM

    I checked your form and one of your emails was in out bounce list, you can find the reason below:

    Reason(s) : smtp; 550-5.7.1 Unauthenticated email from yahoo.com

    I have removed your email from our bounce list so everything should be working now.

    Please check this guide on how to prevent further issues.

    We're sorry for this incovenience.
    Let us know if you have any further questions.