What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Why I'm not receiving notifications ?

    Asked by drakeladue on March 27, 2016 at 04:17 PM

    Hey Jotform Folks:

     

    We for some  reason are not receiving notification emails for the following form:

     

    40676843724967  Please check on this and get back with me as soon as possible thanks

    Page URL:
    https://form.jotform.com/40676843724967

    Emails receiving notifications not
  • Profile Image
    JotForm Support

    Answered by Nik_C on March 27, 2016 at 05:14 PM

    I checked your form and one of your emails was in out bounce list, you can find the reason below:

    Reason(s) : smtp; 550-5.7.1 Unauthenticated email from yahoo.com

    I have removed your email from our bounce list so everything should be working now.

    Please check this guide on how to prevent further issues.

    We're sorry for this incovenience.
    Let us know if you have any further questions.