What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    File upload and encryption

    Asked by Jon Taylor  on March 27, 2016 at 06:26 PM

    If you add the file upload widget to an encrypted form, is it protected along with everything else? I found a post for January talking about this, but wasn't sure if anything had changed.

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    JotForm Support

    Answered by Chriistian on March 27, 2016 at 09:32 PM

    Uploaded files are left as they are - meaning that any file that gets submitted on your form (photo, document, etc) is left unchanged. The uploaded file is not encrypted, so you can pass the files to your integration without decryption or additional handling.

    For more information, you can check out our FAQ about encrypted forsms: What Are Encrypted Forms and How to Use Them as Expert.

    Let us know if you need further assistance.