- JotForm SupportChriistianAnswered on March 27, 2016 at 10:08 PM
It appears that your account was auto-suspended by our phishing detector because some of your forms were made on Portuguese language.
Why is this? We have a tool called Phishing Detector which allows us to automatically suspend thousands of forms created everyday for phishing activities such as stealing credit card information, social security numbers, login credentials, etc. However this tool is not updated to scan Portuguese, Arabic, French and other similar languages, therefore most of the forms made in these languages might be automatically suspended.
To avoid future suspensions we recommend you to build the form in English and then translate the form into Portuguese, French or any other language that might be suspended automatically. Here's a guide that can help you set it up:
I have now lifted the suspension of your account so you can setup your form to use different languages. If you need further assistance, do let us know.
- JotForm SupportChriistianAnswered on September 08, 2016 at 09:15 PM
Hello @wjinfotech, to better assist you with your concern about the forms being disabled, I have moved your question to a new thread. Please follow this link to view your thread: https://www.jotform.com/answers/927812. Regards.