What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Meu formulário foi desativado.

    Asked by tagpoint  on March 27, 2016 at 08:01 PM

    segue

    https://form.jotformz.com/jsform/53027374360653

    https://form.jotformz.com/jsform/53032875635660

    fui tirado do ar injustamente - solicito conserto

    Page URL:
    https://form.jotformz.com/jsform/53027374360653

    jsform href jotformz a
  • Profile Image
    JotForm Support

    Answered by Chriistian on March 27, 2016 at 10:08 PM

    It appears that your account was auto-suspended by our phishing detector because some of your forms were made on ‎Portuguese language.

    Why is this? We have a tool called Phishing Detector which allows us to automatically suspend thousands of forms created everyday for phishing activities such as stealing credit card information, social security numbers, login credentials, etc. However this tool is not updated to scan  ‎Portuguese, Arabic, French and other similar languages, therefore most of the forms made in these languages might be automatically suspended.

    To avoid future suspensions we recommend you to build the form in English and then translate the form into ‎Portuguese, French or any other language that might be suspended automatically. Here's a guide that can help you set it up:

    How to translate your forms to different languages

    I have now lifted the suspension of your account so you can setup your form to use different languages. If you need further assistance, do let us know.

    Regards.

     

     

  • Profile Image

    Answered by wjinfotech on September 08, 2016 at 07:37 PM

    all my forms was disable as well
  • Profile Image
    JotForm Support

    Answered by Chriistian on September 08, 2016 at 09:15 PM

    Hello @wjinfotech, to better assist you with your concern about the forms being disabled, I have moved your question to a new thread. Please follow this link to view your thread: https://www.jotform.com/answers/927812. Regards.