What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Why we do not receive your email with instructions to upgrade our account?

    Asked by Carlos Marten  on March 27, 2016 at 09:01 PM
    email not receive receive instructions
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    JotForm Support

    Answered by ashwin_d on March 27, 2016 at 10:30 PM

    Hello Carlos,

    It seems I have already responded to you on the following thread:  https://www.jotform.com/answers/803794 

     

    Thank you!