Why my form has been disabled?

  • fkmonline2
    Asked on March 28, 2016 at 2:27 AM

    Hi, 

    why my form has been disable? what i have done..

     

    thank you.

  • Chriistian Jotform Support
    Replied on March 28, 2016 at 3:55 AM

    It seems like your account was auto-suspended by our phishing detector because your form was made on ‎Indonesian language.

    What caused this? We have a tool called Phishing Detector that allows us to automatically suspend thousands of forms created everyday for phishing activities such as stealing credit card information, social security numbers, login credentials, etc. However this tool is not updated to scan Indonesian, Arabic, French and other similar languages, therefore most of the forms made in these languages might be automatically suspended.

    To avoid future suspensions we recommend you to build the form in English and then translate the form into ‎Indonesian, French or any other language that might be suspended automatically. Here's a guide that can help you set it up:

    How to translate your forms to different languages

    I have now lifted the suspension of your account so you can setup your form to use different languages.

    If you need further assistance, do let us know.
    Regards.

  • fkmonline2
    Replied on March 28, 2016 at 4:44 AM

    thank you for quick answer.