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needashAsked on March 28, 2016 at 3:04 AM
I am receiving same emails from one user please let me know what is the reason.
I tried creating new notification still same problem also i tried adding sender email address but nothing seems to work.
Its really urgent please reply soon.
Thank you
Page URL: https://dme-medical.com/contact-page -
mert JotForm UI DeveloperReplied on March 28, 2016 at 4:31 AM
Normally, this issue needs to be occurring from your "Change E-mail Recipient" conditions; but when I check them, I can see that they are all set up correctly and it is not possible to duplicate. In addition, I did some tests on my account and received only one email submission.
Currently, I also cleaned your form caches and suggest you to try to receive submission email. Please, don't forget to let us know the results.
Regards.