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    Conditional formatting has disappeared

    Asked by antonvalle on March 28, 2016 at 03:26 AM
    I had one form that I used with lots of conditional formatting. I made a backup clone of it earlier since I had some trouble with updating it previously.

    Now the same kind of problems occurred with the form I actually used. Almost all of the conditional formatting is missing in the editing section. The form still works, but I'm unable to edit it's conditional formatting.

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    JotForm Developer

    Answered by omur on March 28, 2016 at 03:32 AM

    Hello Anton,

    My name is Omur and I'm a developer at JotForm responsible for conditions.

    If you can give me the URL of the form in question I'll be happy to take a look at it.

    Thank you

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    Answered by antonvalle on March 28, 2016 at 04:01 AM

    Hi, here's the form https://form.jotformeu.com/53585332216353

    There seems to be a bug also in copying a drop down menu item into text box. So this kind of conditioning doesn't work. Destination field stays empty. 

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    JotForm Developer

    Answered by omur on March 28, 2016 at 04:04 AM

    Hey Anton,

    Thank you for taking the time. I've added it to my schedule today and I'll investigate this matter for you.

    I'll update you on the status.

    Thank you very much

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    JotForm Designer

    Answered by baki on March 28, 2016 at 04:34 AM

    Hi there,

    Thanks for reporting this problem. As default all "Update/Calculate Field" operants are created as "math" operants resulting display of only number when used. You can overcome this issue by changing field operant to a "string" operator as shown below:


    Even though this is not a bug, i understand that this default behaviour can be confusing, thats why we will consider a better user experience pattern for this specific issue in our future development workflow. 

    If you need any further assistance please let us know, we would gladly help out. 

    Best regards.