What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Why are my forms disabled?

    Asked by TAMARAURA on March 28, 2016 at 05:25 AM

    Hello,

    I am sending you here atached the message received while trying to open any of my forms. 

    Please let me know what is going on. 

    Thank you in advance for your help.

     

     

    Best regards, 

    Tamara 

     

     

     

     

    Page URL:
    https://form.jotformeu.com/60866290885368

    Screenshot
    My Forms message hello open thank
  • Profile Image
    JotForm Support

    Answered by ashwin_d on March 28, 2016 at 06:22 AM

    Hello Tamara,

    Upon checking your account I found that it's suspended by our anti-phishing system. We have automated anti-phishing system which scans all forms and mark them with probability of being used for phishing activities.

    Upon taking a closer look at your form, I can confirm that it's not being used for any phishing activities. I have activated your account now. Do try to sign in to your JotForm account and get back to us if you have any troule.

    I would suggest you to build your form in English language and then take advantage of our "Languages" feature to translate your form to any desired language. The following guide should help you:  http://www.jotform.com/help/298-How-to-make-your-forms-multilingual 

    Thank you!