Why are my forms disabled?

  • Profile Image
    TAMARAURA
    Asked on March 28, 2016 at 05:25 AM

    Hello,

    I am sending you here atached the message received while trying to open any of my forms. 

    Please let me know what is going on. 

    Thank you in advance for your help.

     

     

    Best regards, 

    Tamara 

     

     

     

     

  • Profile Image
    ashwin_d
    Answered on March 28, 2016 at 06:22 AM

    Hello Tamara,

    Upon checking your account I found that it's suspended by our anti-phishing system. We have automated anti-phishing system which scans all forms and mark them with probability of being used for phishing activities.

    Upon taking a closer look at your form, I can confirm that it's not being used for any phishing activities. I have activated your account now. Do try to sign in to your JotForm account and get back to us if you have any troule.

    I would suggest you to build your form in English language and then take advantage of our "Languages" feature to translate your form to any desired language. The following guide should help you:  http://www.jotform.com/help/298-How-to-make-your-forms-multilingual 

    Thank you!