What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    we are not getting are emails from jot for

    Asked by Brad  on March 28, 2016 at 11:53 AM

    jot form isused for custmers sending in there orders fro american pet classics.com we have stopped receiving them.

    Is there a problem with are account?

    Please let me know



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    JotForm Support

    Answered by david on March 28, 2016 at 01:02 PM

    I checked for forms and accounts related to your email address and was unable to find any.  If you wouldn't mind letting us know which form you are having trouble with, we will be happy to check our logs to see if/why the notifications are failing on our end.