What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    If we use your service for applications with sensitive data, is that data secure when sent to us?

    Asked by Bill gossage  on March 28, 2016 at 12:00 PM
    sensitive data sent use US
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    JotForm Support

    Answered by Kevin_G on March 28, 2016 at 01:16 PM

    Yes it is, because all the forms and submissions data are transmitted using a 256 bit high-grade encryption. If you notice our URL loads over a secure way, it means it loads using https, so you are safe when accessing your submissions and downloading all your submissions in reports.

    We also have a powerful cloud of servers in SSAE16 Audited facilities that provides security protection against attacks like SQL injection or DOS attacks, please read our Privacy Policy on this link: http://www.jotform.com/privacy/

    Here is a post were is notified that all our forms are loaded using a secure URL: https://www.jotform.com/blog/175-All-Forms-are-Now-Secure-by-Default-The-SSL-Limits-on-Free-Accounts-are-Lifted-

    If you have more questions, let us know.