What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I am no longer getting contact submission forms; why has my contract expired?

    Asked by hrcfertility on March 28, 2016 at 12:55 PM

    Please let me know if the credit card information needs to be updated--and where to find that on the site.

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    Answered by Huberson on March 28, 2016 at 02:22 PM


    You are actually on a Free plan and both your views and submissions have reached their limit for Free account. You can find information about your current plan from your account under Billing.


    If you need more assistance regarding this please let us know.