What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I am trying to reset my password but when I press on the forgot password link it is not clickable

    Asked by Jessika Martinez  on March 28, 2016 at 01:16 PM

    I am trying to reset my password but when I press on the forgot password link it is not clickable so I do not get a email. 

    forgot password clickable forgot reset my password
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    Answered by victor on March 28, 2016 at 02:29 PM

    Can you please indicate if you are still having issues. I did not have any problems resetting the password. When clicking on the FORGOT PASSWORD, I small window appeared to enter the email.

    If you are still having problems, please let us know the browser and can you try clearing your cookies and cache.