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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Form not showing on a Wordpress site

    Asked by jdelich on March 28, 2016 at 01:39 PM

    I replied to your reply here:  


    have tried multiple ways to set up this form.  worked great until about 2 weeks ago.  please help. I'm not using lightbox.  I'm using the Jotbed embed tool



    Here was your reply:

    A new response has been received:
    Answered by Ben


    I have tried to access the page your have mentioned Jessica -http://accessisllc.com/product-submission/ but it is showing me 404 error, so I can not check out how the form was added to the same.

    I checked on your website and I see that the same link is in the navigation menu at the top, but going over it did not work neither.

    Now, I presume that you would like to add the lightbox form to your WordPress page. If that is true, you can check out the following guide: How to Auto-popup a Lightbox Form, or Using Cookies to Auto-Open a Lightbox Form/Per Browser Session

    Do of course let us know once the page is up if you are still experiencing the same issue and we would be happy to assist about the same.

    Page URL:

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    JotForm Support

    Answered by Jan on March 28, 2016 at 02:03 PM

    This is a duplicate thread. Please refer to this URL: https://www.jotform.com/answers/802942

    Thank you.