- jordanschreiberAsked on March 28, 2016 at 02:44 PM
I've suddenly stopped receiving email notifications when forms are submitted. I tried changing the sender address from email@example.com to my own email address. Also tried adding firstname.lastname@example.org to my address book and to my allowed senders list. None of this worked.
Here are a couple of the forms where I've noticed this problem so far:
I assume it's a problem for all of my forms.
Thank you for your help.Page URL:
- JotForm SupportNik_CAnswered on March 28, 2016 at 03:57 PM
Your Email address was in our bounce list for the following reason:Reason(s) : smtp; 554 p3plibsmtp01-03.prod.phx3.secureserver.net bizsmtp IB105. Connection refused. 22.214.171.124 is listed on the Exploits Block List (XBL)
Please visit http://www.spamhaus.org/xbl/ for more information.
You can take a look at their FAQ on ways how to resolve the issue or why this has happened to you.
I have removed your email address from our bounce list.
If the issue persists please try reading our guide on how to setup email alerts to prevent email bouncing issues.