What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    is there a way to only receive notifications when a paypal payment is successful?

    Asked by lhems on March 28, 2016 at 02:44 PM

    As opposed to receiving a notification each time a form is submitted

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    JotForm Support

    Answered by Kiran on March 28, 2016 at 03:57 PM

    The notifications/autoresponders can only be sent only when the payment is successful. If the payment is failed the notifications and autoresponders will not be sent unless the pending payment email option is enabled.

    Hope this information helps!