What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I upgraded but it never did

    Asked by umkcsol on March 28, 2016 at 03:33 PM

    I tried to upgrade our account to the Silver plan and it never processed.

    upgraded I upgraded and silver silver plan
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    JotForm Support

    Answered by Kiran on March 28, 2016 at 04:55 PM

    This seems to be a duplicate thread to https://www.jotform.com/answers/804415 which is just addressed and hence we are marking this thread as answered.

    If you have any questions related to this issue, we request you to follow-up on the other thread.

    Thank you!