Email Notifications: I'm not receiving notifications.

  • MAIDAFFORDABLE
    Asked on March 28, 2016 at 4:50 PM

    Can't figure out why but haven't received notifications since last Thursday.

    Page URL: http://www.maidaffordable.com/get-your-free-estimate
  • Kevin Support Team Lead
    Replied on March 28, 2016 at 7:29 PM

    I checked the email log for your email address and noticed that you only had one email sent, although you have more than one submission in your form, seems like you have recently updated your email notification.

    I submitted your form from your website and see that the email notification was successfully sent.

    Email Notifications: Im not receiving notifications Screenshot 30

    The last submission is the one I have sent, and here are the details: 

    Email Notifications: Im not receiving notifications Screenshot 41

    You may also check your email history by following this guide: http://www.jotform.com/help/293-How-to-view-all-your-form-Email-History.

    Please, check your Spam and Junk folders, your emails could be there, also try submitting your form again, the emails should be delivered, do let us know the results.