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Use "FROM" email field intead of email@example.com in notification emailsAsked by vitadasingle on March 28, 2016 at 05:29 PM
To easily sort users in event registration, I would like to receive forms with email of sender (the email field is obviously in the form...) and not with firstname.lastname@example.org.
I checked the FAQ, but did not find the answer.
It is possible?
Yes, this is possible. All you need to do is to get an STMP from Mandrill and use it in your form. Here's our complete guide: https://www.jotform.com/help/240-Set-Email-Field-as-the-Notification-Sender-Email-Address-with-Mandrill.
Than You for You quick reply.
Unfortunately this is "so and so"... because I read this system is NOT working with Yahoo (almost 15% of our users...).
Don't You offer other options?
At present time we use free alternatives that already offer this!
We'd be very happy to pay a Jotform subscription, but this is options is very important.
Let me know.
Using the solution provided by Welvin in so far was the only option available that can work for your requirement.
Actually the limiting factor was on the yahoo side. So there is nothing much we can do about it.
NOTE- Yahoo users:
In an attempt to stop fraudulent emails, Yahoo changed its DMARC authentication policy to reject emails that claim to come from yahoo.com but actually originate at non-Yahoo servers.
So, if you are using Mandrill to setup JotForm email notifiers, email notifications configured to use the Sender Email field as the "From" email address will not work when yahoo users submit the form. Please read more about Yahoo and Mailchimp DMARC POLICY here
This option is similarly available for both FREE and paid users. The feature will not be different.
Perhaps there is a way to inform or advise your users regarding the limitation if they were using yahoo email account -- they can perhaps be persuaded to use alternative email account.
Hope this help. Please let us know how we can be of further assistance.
The problem here is the Mandrill is discontinuing their free service.
I see you have opened your own thread with your concern, it can be reached on this link: https://www.jotform.com/answers/823839-How-to-use-sendgrid-like-we-used-to-use-mandrill-to-send-email-as-from-e-mail-#0.
We will assist you with that as soon as possible.