Getting 404 Error

  • Mobileonix
    Asked on March 28, 2016 at 6:10 PM

    https://form.jotformeu.com/Mobileonix/pieta

  • Ashwin JotForm Support
    Replied on March 28, 2016 at 10:32 PM

    Hello Mobileonix,

    Do you mean to say that your form's custom URL shows 404 error message?

    I did check the URL and I am unable to replicate the issue you are having. It does display the form correctly and I was also able to submit it successfully. Please check the screenshot below:

    Getting 404 Error  Image 1 Screenshot 20

     

    I would suggest you to test your form again and get back to us if the issue persists. You may also lile to share a screenshot of the issue as well. The following guide should help you how to upload image in forum post:  http://www.jotform.com/answers/277033

    Thank you!

  • Mobileonix
    Replied on March 29, 2016 at 2:40 AM

    I get the error when the form is custom linked - when not custom linked it works fine

  • Elton Support Team Lead
    Replied on March 29, 2016 at 4:28 AM

    Can you please provide us steps on how to reproduce the problem?

    So far like my colleague Ashwin, I could not reproduce the problem when I submit the form using your custom URL https://form.jotformeu.com/Mobileonix/pieta 

    Here's a full screencast:

    Getting 404 Error  Image 1 Screenshot 20