What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
email request form only 1 of the 3 people are receiving an email requestAsked by absolutedestruction on March 28, 2016 at 09:22 PM
when form is filled out only firstname.lastname@example.org is receiving the email request.
Checked bulk/junk. Checked with hosting company. checked webmail.
user account: email@example.com
I checked our mail logs for the email address firstname.lastname@example.org and email@example.com. It appears that the previous emails failed to send, but the most recent submissions (including my test submission) were sent successfully. Please confirm on your end if the email notification was received.
You can also check the email history on your account by following this guide: How to View All Your Form Email History.
Do let us know if you need further assistance.