What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    How to hide empty fields in autoresponder emails

    Asked by centreeducation on March 28, 2016 at 11:27 PM

    The empty fields are hidden in the notifier email that goes to us, the organisers, but the delegates registering receive a long email with all of the empty fields they don't even see on the registration form.

    Page URL:

  • Profile Image
    JotForm Support

    Answered by beril on March 29, 2016 at 03:37 AM

    It is possible to hide empty fields on your autoresponder from Preferences as you see below:

    If you have any question or issues, please do not hesitate contacting us. We will be glad to assist you.