What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Where are my files?

    Asked by appundle on March 29, 2016 at 01:17 AM
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    JotForm Support

    Answered by EltonCris on March 29, 2016 at 03:52 AM

    May we know which files? Can you please elaborate your question further?

    I can see that you have currently exceeded the upload storage limit of your free account. I suggest to delete the files uploaded in your form to reduce or free your upload space counter. To do that, go to your form submissions page and delete the submissions with files attached to it.

    Let us know if you have further questions.