What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Not able to unsubscribe from mailing list.

    Asked by Wendy  on March 29, 2016 at 03:13 AM

    Hi, your form was great, but not what I was actually looking for. Please urgently unsubscribe me from your mailing list. I cannot unsubscribe, the link is not working.

     

    http://www.jotform.com/onboardingemails?unsubscribe=guest_60824725731052&template=4_custom_emails&utm_source=onboard&utm_medium=email&utm_content=link_footer_unsubscribe&utm_campaign=4_custom_emails

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    JotForm Support

    Answered by ashwin_d on March 29, 2016 at 04:49 AM

    Hello Wendy,

    I'm sorry for the trouble caused to you.

    I did check the URL you have shared and it seems unsubscribe link in email does not seems to work.

    I am reporting it to our backend team and also requesting them to remove you form the mailing list. We will get back to you as soon as we have any update from them.

    Thank you!