i still unable to download the pdf form, working animation still appear

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    roman1308
    Asked on March 29, 2016 at 03:54 AM

    i still unable to download the pdf form, working animation still appear for mor than 30 minutes



    This is a re-post of a comment on How to Create a PDF Form

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    Chriistian
    Answered on March 29, 2016 at 05:05 AM

    I cannot seem to replicate the issue you encountered. I cloned your form and tried to create a Fillable PDF. I was able to create and download the PDF successfully.

    Can you please try clearing your browser cache and your form cache to see if that resolves the issue? Here are a couple of guides that can help:

    How To Clear Browser Cache

    How to Clear Your Form Cache?

    You can also check out this article for more information about Fillable PDFs: Fillable PDF - Everything you need to know about JotForm Fillable PDF Creator

    Do let us know if you need further assistance.
    Regards.

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    beril
    Answered on March 31, 2016 at 05:04 AM

    We are sorry for the inconvenience this may caused you. This problem should be fixed now. We would appreciate if you could also test it on your side and let us know if the problem persists.