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    Asked on March 29, 2016 at 09:36 AM
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    Answered on March 29, 2016 at 10:56 AM

    I kindly ask you to open only one thread per issue as this affects our efficiency. Your situation will be addressed on this thread: 

    Let us know if we can assist you further.  

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    Answered on March 29, 2016 at 11:05 AM

    Hi Carina,

    I do apologize, I didn't even know that the other times I had just put in the subject that anything had been submitted. My bad!

    I will await for a response in this thread: 


    Thank you,


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    Answered on March 29, 2016 at 11:14 AM

    Hi Nicole,

    You don't need to be sorry about it. I've answered your question at the following link:

    We would appreciate it if you could test my suggestion and get back to us  if it doesn't solve your problem on that thread.

    I hope it will work.