What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Form not found error

    Asked by oxygeneski on March 29, 2016 at 10:47 AM

    I created a few online forms and although the links worked perfectly well at the time of creation, the links work no longer. The page just says : Form not found.

    Page URL:
    https://form.jotformeu.com/60802873693362

    Screenshot
    online forms disabled form autosuspended not found form error
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    JotForm Support

    Answered by jonathan on March 29, 2016 at 12:23 PM

    We apologize for the inconvenience caused. Our Phishing filter had Autosuspended the form due suspected phishing. But I manually checked, and found that none of your forms were any kind of phishing form.

    I have now corrected this and reinstated the forms. You may now continue using them again.

    Please let us know if issue still remains.

  • Profile Image

    Answered by oxygeneski on March 30, 2016 at 05:59 AM

    Thank you for sorting it out so quickly. Vivienne

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    JotForm Support

    Answered by ashwin_d on March 30, 2016 at 07:50 AM

    Hello oxygeneski,

    On behalf of my colleague, you are welcome.

    I am glad to know that your issue is resolved.

    Do get back to us if you have any questions.

    Thank you!