- Christine OkruhlikAsked on March 29, 2016 at 11:17 AM
It won't let me email any forms, It is saying that I have reached my limit. According to the usage graph, I am NO where near that. Please explain. Thanks
- JotForm SupportjonathanAnswered on March 29, 2016 at 01:06 PM
I checked your account/username bcmok and I found that it was not yet in Overlimit Status at this time.
Please remove all elements like this on your forms before we can seek request for reinstatement of your forms and account.
Let us know if you have question on this.
- Christine OkruhlikAnswered on March 29, 2016 at 01:45 PMI removed all of the credit card sections. Please activate my account
- JotForm SupportjonathanAnswered on March 29, 2016 at 02:24 PM
I have corrected this now. Your form and account were now reinstated.
You may now login at https://www.jotform.com/login and can use our JotForm services.
Let us know if there are still issue up to this time.