What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Bandwidth Limit exceeded error

    Asked by sponce on March 29, 2016 at 12:05 PM

    Can you please us help reset bandwidth on following JotForm uploaded files?


    Nikolic - HVF FINAL.pdf


    Tarnowski - HVF FINAL.pdf



    Page URL:

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    JotForm Support

    Answered by Kevin_G on March 29, 2016 at 02:02 PM

    Your counter is reset now, please do note that we can only do this once in a lifetime, I would suggest you to integrate your form with a 3rd party service such as Dropbox or Google Drive, if you have FTP service you may integrate your form with your FTP as well, below are the links to each guide to integrate your form:

    Dropbox: http://www.jotform.com/help/77-Upload-to-Dropbox-with-JotForm

    Google Drive: http://www.jotform.com/help/192-How-to-Integrate-a-Form-with-Google-Drive

    FTP: http://www.jotform.com/help/177-How-to-Enable-FTP-on-Form-Submissions

    Otherwise, we will not be able to reset the counter for your files again.