What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How can my upload space be almost full when I have my jotform account connected to my google drive as the storage?

    Asked by fliartistsinfo on March 29, 2016 at 01:24 PM Page URL:
    https://form.jotform.com/43455400524144

    JotForm jotform account full how
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    JotForm Support

    Answered by Kiran on March 29, 2016 at 03:37 PM

    Please be noted that the submissions received will be stored in your account and then sent to the integrated cloud storages like Google Drive/DropBox, etc. The integrated cloud storage can help you as a backup storage only for your submissions. 

    In order to clear the storage space in your JotForm account, you'll need to delete the submissions that occupy with the attachments. Please make sure that you backup all your submissions including attachments since the submissions once deleted they cannot be retrieved in anyway. 

    Hope this information helps! 

     

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    Answered by fliartistsinfo on March 29, 2016 at 05:29 PM

    @Kiran: thank you Kiran.  This is helpful. When you say 'delete them' where do I delete them from? My google drive?  I can't seem to find any storage area on Jotform from which to delete them.

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    JotForm Support

    Answered by Kiran on March 29, 2016 at 06:44 PM

    You may delete the submissions of your JotForm from the form submissions view. If you want to delete each submission one by one, you may click on Delete icon on the selected submission or X mark from the list view.

    If you want to delete multiple submissions, you may select the required submissions to be deleted by holding the Ctrl key on the keyboard.

    Hope this information helps!