What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    My jot forms aren't working on my websites

    Asked by Corey Evers  on March 29, 2016 at 04:15 PM

    Hello,

     

    I have 2 sites I use jot forms for centraltexasvalet.com and austinvaletandparking.com

     

    My quote request, jot forms, are not working for both sites.  Can you please help?  Thanks!

    Page URL:
    centraltexasvalet.com

    thanks hello and both
  • Profile Image
    JotForm Support

    Answered by Kiran on March 29, 2016 at 06:06 PM

    As I check your account, I see that it is currently holding Economy subscription and the forms seems to be working fine without any issue. I've also checked the websites provided and the forms are displayed normally on the webpage. Please see the screenshots below:

    Could you check once again and let us know if you are still experiencing the issue? Also, please check using a different browser or a private/incognito window to see if the forms are displayed normally. 

    Thank you!