Why I'm not receiving submission emails?

  • Profile Image
    David Fava 
    Asked on March 29, 2016 at 04:15 PM

    We have received several notices through our automatic reply but not the original emails sent. Please let us know what we can do to rectify this situation ASAP. We are losing business.

     

     

    Thank you

  • Profile Image
    Nik_C
    Answered on March 29, 2016 at 06:13 PM
    I checked your account and your email, I saw that it was in our bounce list and the reason is below:

    smtp; 554-perfora.net (mxeueus002) Nemesis ESMTP Service not available

    I removed it from bounce list and everything should be back to normal.

    Please follow this guide so you can prevent further issues.

    Let us know if you have any further questions.