What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    My Form wont submit and just say "Please wait..."

    Asked by jesfox on March 29, 2016 at 04:43 PM

    I have had 3 people try to submit the form and they say it just says please wait... and doesn't go through. 

    I tried to send one myself and the same thing is happening


    PLEASE HELP- I need it to work

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    JotForm Support

    Answered by jonathan on March 29, 2016 at 06:56 PM

    I test submitted your form http://www.jotform.us/form/60885849377173 and it was successful at this time. See the video below when I did the test


    Was the form embedded on a website? Can you share to us the URL of the website where we can also test.

    Please let us know if issue still persist.



  • Profile Image

    Answered by jesfox on March 29, 2016 at 11:44 PM
    Thank you. I installed the jotform plugin into my wordpress site and it fixed the issue. Thank you for responding to me so quickly.
    Jessah McIntosh
    Sent from my iPhone
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    JotForm Support

    Answered by ashwin_d on March 30, 2016 at 03:14 AM

    Hello Jessah,

    On behalf of my colleague, you are welcome. I am glad to know that your issue is resolved. 

    Do get back to us if you have any questions.

    Thank you!