Form Id is missing or irregular- a couple issues

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    chiseled_images
    Asked on February 29, 2012 at 05:23 PM

    Whenever I choose the monthly option on my form and submit I receive a message "Form not found: Form IS is missing or irregular" the link to the form is: http://jotformpro.com/form/20587309138962

    The one-donation form works fine, however the monthly subscription form is the one giving me the issue which is actaually this form http://www.jotformpro.com/form/20587497747976.  This is another really weird thing.  When I go to edit form 20587497747976 the monthly donation levels on the right are not visible when I use the direct link http://www.jotformpro.com/form/20587497747976 .  However the list of levels are available when I go to edit and on the form which it is embeded into.

    any ideas?

    thanks.

  • Profile Image
    yasinco
    Answered on February 29, 2012 at 07:01 PM

    Hello

    Please try using http://jotform.com/form/20587309138962 , http://jotform.us/form/20587309138962 , or http://jotform.net/form/20587309138962 because of many JotForm domains being made as backups probably, the system is telling many things to many users. Let me know if this does not work!

    Have A Great Day!

    ~Yasin

  • Profile Image
    chiseled_images
    Answered on February 29, 2012 at 07:11 PM

    Yasin, did you try those first on your end? All three of those come up as invlaid URL.

     

  • Profile Image
    yasinco
    Answered on February 29, 2012 at 07:15 PM

    Yes and they cam uo invalid as well. I am not sure whats going on for sure but I think the system is going crazy because of JotForm getting backup domains! Here try this form url: http://www.jotformpro.com/chiseled_images/20587309138962 --- tell me if that helps!

    ~Yasin

  • Profile Image
    chiseled_images
    Answered on February 29, 2012 at 07:18 PM

    that takes me to the form, but still gives me the original error message

  • Profile Image
    yasinco
    Answered on February 29, 2012 at 07:24 PM

    I understand but many people are having this issue I assure you JotForm will assist us soon so please be patient. Thank you for understading.

    ~Yasin

  • Profile Image
    yasinco
    Answered on February 29, 2012 at 07:25 PM

    Everyone having issues here please go to this original forum post: http://www.jotform.com/answers/80452-Invalid-Form-URL#11

    ~Yasin

  • Profile Image
    AtacanC
    Answered on February 29, 2012 at 07:50 PM

    @chiseled_images

    I was able to replicate the said issue. I'll inform our developers about it. Meanwhile, one of my more experienced colleagues can also reply to this thread with a possible solution.

    PS: I've accidentally submitted to your monthly subscription form. Please ignore the last submission. I've also deleted it from your submission count.

    Thank you very much for your understanding and cooperation.

  • Profile Image
    chiseled_images
    Answered on February 29, 2012 at 08:50 PM

    @AtacanC.  thanks. I'll let me client know.  Any owe, you owe me a donation for submitting the form :) LOL

  • Profile Image
    serkan
    Answered on March 01, 2012 at 01:55 AM

    This issue has been resolved. Please re-take your embed codes from embed wizard.

    Sorry for the inconvenience.