- chiseled_imagesAsked on February 29, 2012 at 05:23 PM
Whenever I choose the monthly option on my form and submit I receive a message "Form not found: Form IS is missing or irregular" the link to the form is: http://jotformpro.com/form/20587309138962
The one-donation form works fine, however the monthly subscription form is the one giving me the issue which is actaually this form http://www.jotformpro.com/form/20587497747976. This is another really weird thing. When I go to edit form 20587497747976 the monthly donation levels on the right are not visible when I use the direct link http://www.jotformpro.com/form/20587497747976 . However the list of levels are available when I go to edit and on the form which it is embeded into.
- yasincoAnswered on February 29, 2012 at 07:01 PM
Please try using http://jotform.com/form/20587309138962 , http://jotform.us/form/20587309138962 , or http://jotform.net/form/20587309138962 because of many JotForm domains being made as backups probably, the system is telling many things to many users. Let me know if this does not work!
Have A Great Day!
- chiseled_imagesAnswered on February 29, 2012 at 07:11 PM
Yasin, did you try those first on your end? All three of those come up as invlaid URL.
- yasincoAnswered on February 29, 2012 at 07:15 PM
Yes and they cam uo invalid as well. I am not sure whats going on for sure but I think the system is going crazy because of JotForm getting backup domains! Here try this form url: http://www.jotformpro.com/chiseled_images/20587309138962 --- tell me if that helps!
- chiseled_imagesAnswered on February 29, 2012 at 07:18 PM
that takes me to the form, but still gives me the original error message
- yasincoAnswered on February 29, 2012 at 07:24 PM
I understand but many people are having this issue I assure you JotForm will assist us soon so please be patient. Thank you for understading.
- yasincoAnswered on February 29, 2012 at 07:25 PM
Everyone having issues here please go to this original forum post: http://www.jotform.com/answers/80452-Invalid-Form-URL#11
- AtacanCAnswered on February 29, 2012 at 07:50 PM
I was able to replicate the said issue. I'll inform our developers about it. Meanwhile, one of my more experienced colleagues can also reply to this thread with a possible solution.
PS: I've accidentally submitted to your monthly subscription form. Please ignore the last submission. I've also deleted it from your submission count.
Thank you very much for your understanding and cooperation.
- chiseled_imagesAnswered on February 29, 2012 at 08:50 PM
@AtacanC. thanks. I'll let me client know. Any owe, you owe me a donation for submitting the form :) LOL
- serkanAnswered on March 01, 2012 at 01:55 AM
This issue has been resolved. Please re-take your embed codes from embed wizard.
Sorry for the inconvenience.