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    After a user submits a response, they get a thank you page but can't see the thank you

    Asked by lmgrego on March 30, 2016 at 05:44 AM

    The thank you is all the way on the top of the page so if they don't scroll up they don't know that they got a response.

    I have gone into edit text and hit enter many times to get the thank you on the bottom of the page. However, when I submit a form to test it, the thank you is still all the way on the top.

    How can I correct this?

     

    The screen shot I included is what they actually see.  You have to scroll all the way up the page to see the thank you

    Page URL:
    http://www.swesr.org/apppr.html

    Screenshot
    thank after can't a
  • Profile Image
    JotForm Support

    Answered by ashwin_d on March 30, 2016 at 07:47 AM

    Hello lmgrego,

    I did check your webpage where you have embedded your form and I am unable to replicate the issue you are having. I did sent a test submission and the thank you message was displayed correctly without any issue. Please check the screenshot below:

     

    I would suggest you to please test your form again and get back to us if the issue persists.

    Thank you!

  • Profile Image

    Answered by lmgrego on March 30, 2016 at 07:58 AM

    Thanks. I had fixed it right before you replied!

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    JotForm Support

    Answered by ashwin_d on March 30, 2016 at 10:02 AM

    Hello lmgrego,

    You are welcome.

    I am glad to know that you fixed it yourself.

    Do get back to us if you have any questions.

    Thank you!