What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    My form won't send

    Asked by micici on March 30, 2016 at 05:57 AM

    Hello JotForm Team,

    I'm using JotForm for a while now and I wanted to renew my form.

    I saw that you have an image uploader with a preview, which is something I would love to use.

    However, I made a new form and integrated it in, but when i click the submit button i get a "broken" page and it won't send.

    I don't see what I did wrong there.

    Any clue?

     

    Thanks

     

    Best Regards

    Page URL:
    http://www.micici.fr/test

    Screenshot
    won't new form JotForm preview integrated
  • Profile Image
    JotForm Support

    Answered by beril on March 30, 2016 at 07:51 AM

    Thank you for contacting us. I've tested your website but I am not able to reproduce the same issue that you're having.

    We would appreciate it if you could test it on your side again and let us know the result.

    We will wait for your response.

  • Profile Image

    Answered by micici on March 30, 2016 at 08:45 AM
    Hello,
    Thank you for your answer.As strange as it may seem, the problem solved itself alone..I tried again 15 min later after posting my question and it was working without that I changed anything..Also, I would like to add that the problem was even happening on your site in the Display screen from my form (button next to "Save") so I don't think the problem was coming from my website..Anyhow it is now working good. Thanks for your answer and your time and sorry for the inconvenience.
    Cordialement,
    Cindy, MiCICI
    www.micici.fr
    ...
  • Profile Image
    JotForm Support

    Answered by beril on March 30, 2016 at 10:09 AM

    Hello Cindy,

    You don't need to be sorry about it. We are glad to hear that the problem has been resolved for you. It seems the problem was temporary.

    If you have any question or issues, please do not hesitate contacting us. We will be glad to assist you anytime.