What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Request to change username

    Asked by iakofcstatewarden on March 30, 2016 at 07:57 AM

    I would like to change the username for this account. When I set this account up, I did not expect other members of the organization to buy-in so enthusiastically.


    If possible, I would like to change the account name to iowakofc, using the same password.


    Please advise if possible.

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    JotForm Support

    Answered by Charlie on March 30, 2016 at 10:06 AM

    We can changed your username from iakofcstatewarden to iowakofc without affecting the password.

    However, please note that if you are currently using custom URLs on your form, then they will no longer work after changing the username. You can learn more about custom URLs on this link: https://www.jotform.com/help/261-How-to-create-a-Custom-URL-of-a-form. You'll need to recreate the custom URL and share it again to your users.

    BUT the default form URLs (the one having the form ID) should still be accessible and not be affected by the change.

    Do let us know how you would like to proceed.