Cannot create a fillable PDF form, it is stuck on "Working" message

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    mina1986
    Asked on March 30, 2016 at 09:01 AM

    I have created a web form under my own account, I can share it with others as a html page or an embedded link but I cannot export it as a pdf form. It seems there is an option for that but when I click on "download a pdf form" it keeps showing "Working" and it actually never ends.

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    Jan
    Answered on March 30, 2016 at 10:59 AM

    I cloned your form and I was able to replicate the problem. I also did create my own form with a single field on it and got the same problem.

    Let me report this issue to our developers. We'll update you on this thread once there's an information available.

    Thank you for your patience.

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    beril
    Answered on March 31, 2016 at 05:01 AM

    We are sorry for the inconvenience this may caused you. This problem should be fixed now. We would appreciate if you could also test it on your side and let us know if the problem persists.

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    mustafa
    Answered on May 27, 2016 at 04:34 AM

    It is working with no problem, here your PDF form:

    https://jufs.s3.amazonaws.com/1464337983956/60885079622161/60885079622161.pdf

     

     

    Regards.