What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Cannot create a fillable PDF form, it is stuck on "Working" message

    Asked by mina1986 on March 30, 2016 at 09:01 AM

    I have created a web form under my own account, I can share it with others as a html page or an embedded link but I cannot export it as a pdf form. It seems there is an option for that but when I click on "download a pdf form" it keeps showing "Working" and it actually never ends.

    Page URL:

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    JotForm Support

    Answered by Jan on March 30, 2016 at 10:59 AM

    I cloned your form and I was able to replicate the problem. I also did create my own form with a single field on it and got the same problem.

    Let me report this issue to our developers. We'll update you on this thread once there's an information available.

    Thank you for your patience.

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    JotForm Support

    Answered by beril on March 31, 2016 at 05:01 AM

    We are sorry for the inconvenience this may caused you. This problem should be fixed now. We would appreciate if you could also test it on your side and let us know if the problem persists.

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    JotForm Support

    Answered by mustafa on May 27, 2016 at 04:34 AM

    It is working with no problem, here your PDF form: