- Joe GiangrassoAsked on March 30, 2016 at 09:46 AM
here is my form
- JotForm SupportJanAnswered on March 30, 2016 at 11:54 AM
Your email is in the bounce list which is why you are not getting the password reset email.
h5pr***ctions@opto***ne.net is IN the bounce list
Reason(s) : smtp; 550 5.7.0 Your mail from 188.8.131.52 was rejected due to listing in Spamhaus XBL. See https://www.spamhaus.org/query/bl?ip=184.108.40.206
I have removed your email from the bounce list. Please try it again. Let us know if you're still having trouble receiving it. Thank you.