How to change keyboard input language when a different form language is chosen

  • Profile Image
    couchindustry
    Asked on March 30, 2016 at 11:25 AM

    Hi,

    I tried to translate form into Georgian. That's ok! the titels of the fields are being translated, but when the language is chosen from English into Georgian by pressing flag button, then the fields' alphabet does not automaticaly changed in to Georgian. It still continues to use English Alphabet to fill the form. Please, could you advise how to enable system to detect and use Georgian alphabet to fill the fields?

    I have chosen in options: Automaticaly Detect and Adjust the language but still not success.

    Please, help

    cheers

    Ioseb



    This is a re-post of a comment on How to Make Your Forms Multilingual

  • Profile Image
    Boris
    Answered on March 30, 2016 at 01:03 PM

    I assume you are talking about the kind of letters that your users will be entering when they click on your form field. You want them to automatically enter Georgian letters when the form is in Georgian.

    Unfortunately, that is something that will depend on the system your users are using - when users focus on an input field, their system will use their default input language/method for typing into the field.

    Our form translation feature can only translate the text on the form that we display to the user, such as titles and your form questions. This is the same as how you would use a translated paper form to provide to users in Georgian language. But just as with a paper form, your users can fill out a Georgian form with English or any other letters, the same applies to our online forms. Your users themselves will be the ones that are typing/writing into the field in whatever language they want, and their system will use their selected keyboard layout from their own computer/device.

    This is not something that we can control from our end. We can only present them with questions being written in their own local language, by following the guide you have commented on.

    If you need any further clarifications, please let us know, we will be happy to help.

  • Profile Image
    couchindustry
    Answered on March 30, 2016 at 02:45 PM
    Ok, thanks,
    Understood now.
    Cheers
    Ioseb
    ...
  • Profile Image
    Boris
    Answered on March 30, 2016 at 04:17 PM

    You're most welcome. If there is anything else we can help you with, please don't hesitate contacting us again by opening a new support thread, and we will be happy to help.