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  • Profile Image

    Why is the "publish" feature not working?

    Asked by jleisman on March 30, 2016 at 11:29 AM

    When I click on the "publish" button, nothing happens.

    Thanks,

    Jo

    Page URL:
    https://form.jotform.com/60825166323251

    publish thanks click
  • Profile Image
    JotForm Support

    Answered by Boris on March 30, 2016 at 01:10 PM

    I have checked this on a cloned version of your form, and the Publish button appears to be working fine:

    Can you please try again, and see if the issue is also resolved on your end as well?

    If the issue persists, it may be a local issue specific to your region, in which case I would ask you to please try using the following link for editing your form and see if it works then:

    https://www.jotform.com/index.php?formID=60825166323251&noCDN=true

    What the above link would do is, it would bypass our Content Delivery Network (CDN), so if there was indeed a problem with our CDN in your local area, this should help resolve it.

    Please let us know if the Publish button is now working for you, either through regular links, or through the link provided above. We look forward to hearing back.