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  • Profile Image

    Unable to paste text into a text field

    Asked by efdchief on March 30, 2016 at 11:36 AM

    I created a Parking Ticket Appeal Form that involved a lot of typing to list all of the types of parking tickets with explanations.  I tried to cut and paste the information into a text field to no avail - is that not available?  After saving and previewing the form and filling it out and printing it - I opened it up again and it was only partly there.    This is the second time I am typing this also because I had to back out and get the url to paste in below so all that I typed went away.

    Page URL:
    https://www.jotform.com//?formID=60826253950154

    ticket text field all and information
  • Profile Image
    JotForm Support

    Answered by david on March 30, 2016 at 01:18 PM

    It should be possible to copy and paste text into a "Text" field:

    If at any time you want to revert back to previous version of your form, you can do so using you revision history:

    http://www.jotform.com/help/294-How-to-View-Form-Revision-History

  • Profile Image

    Answered by efdchief on March 30, 2016 at 01:45 PM
    Should be... but I can't.
    Frank E. Chisesi
    City Of Easton
    Data Processing/IT Department
    123 South Third Street, 2nd Floor
    Easton, PA 18042
    610-250-6786
    www.easton-pa.gov
    ...
  • Profile Image
    JotForm Support

    Answered by david on March 30, 2016 at 03:14 PM

    I followed up with your other thread here:

    https://www.jotform.com/answers/805998

    If you are still unable to copy text into a Text field, please follow up in that thread with the process you are attempting and we will be happy to have another look.

  • Profile Image

    Answered by efdchief on March 30, 2016 at 03:45 PM
    OK - when I am building a form (not filling one in)
    I click on TEXT and drag it into the form.
    Double click the text area to edit/write the text I want in the box
    A box appears with the following:
    Insert/Edit link
    Insert/Edit image
    Insert table
    Cell
    Row
    Column
    There is no "PASTE" to insert text that I copied from another document.
    Frank E. Chisesi
    City Of Easton
    Data Processing/IT Department
    123 South Third Street, 2nd Floor
    Easton, PA 18042
    610-250-6786
    www.easton-pa.gov
    ...
  • Profile Image
    JotForm Support

    Answered by david on March 30, 2016 at 03:53 PM

    Highlight the text you would like to copy, press control+c to copy.  Place your cursor inside the text section, press control+v to paste or right click and select paste.  There is no button to allow for pasting, normal copy and paste functionality works.

  • Profile Image

    Answered by efdchief on March 30, 2016 at 04:45 PM
    Thanks - Control+C and Control+V work but there is no paste function when you right click. The box below is what you get when you right click.
    [cid:image001.png@01D18A9C.55903360]
    Frank E. Chisesi
    City Of Easton
    Data Processing/IT Department
    123 South Third Street, 2nd Floor
    Easton, PA 18042
    610-250-6786
    www.easton-pa.gov
    ...
  • Profile Image
    JotForm Support

    Answered by david on March 30, 2016 at 06:12 PM

    Indeed the default paste action is disabled, my apologies.  The hotkey method should work universally.