What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    My form is broken now

    Asked by mazabel on March 30, 2016 at 12:16 PM

    hi, I'm using this code

    <script type="text/javascript" src="https://form.jotformz.com/jsform/60314972300648"></script>

    to embed the form, it was working until today

    it is showing now this error

    and the form now is hidden

    help plz

    Page URL:
    http://mcallister.com.co/

    Screenshot
    JotForm uploads hidden jpg
  • Profile Image
    JotForm Support

    Answered by BJoanna on March 30, 2016 at 02:17 PM

    It is possible that there are script conflicts between your webpage scripts and JotForm script. We recommend using of iFrame code for embedding form to webpage. Please try to replace script code with iFrame code to see if that will resolve your issue. Inside of this guide you can find how to get iFrame code of your form: http://www.jotform.com/help/148-Getting-the-Form-iFrame-Code 

    Hope this will help. Let us know if you need further assistance.